Sunday, February 7, 2010

Using an interpreter for your business

The use of interpreters is growing. The need for interpreters continues to be at a high demand.
Some states continue to struggle. For those of us struggling, I mean 2 things, the amount of interpreters available, is low and 2, the stuggles with buisnesses to provide interpreters is very strong.

So many doctors, attnys, courts, etc do not see the upside to providing an interpreter for every deaf individual who requests one. This is a difficult time. Every patient, client or deaf individual deserves equal opportunity access.

Using a family member or a friend who can sign, does not suffice, nor is it recommended.
There are several reasons following this.
1-They may not know the correct terminology.

2-They may not be able to interpret correctly and provide all information as given.

3-They could intentionally leave out information if they do not agree with it.

4-They could give the information with changes that was not actually given.

5-They may not be able to interpret in a way the client truly understands.

The list goes on.
For this reason, interpreters are certified. They are qualified to be interpreting in these settings.
I do want you to know, there is a difference between qualified and certified.
Certified-they have been tested. They have been given their certification levels.
Qualified may be someone who is fluent-this would be dependent on whether the qualifications match the said deaf individual. While some interpreters are qualified to interpret for one deaf individual, this does not mean they are qualified to interpret for another.

So for those of you out there reading this, I won't go into the ADA (Americans With Disabilities Act) at this time, but if you are researching as to whether your business has to provide an interpreter, I strongly recommend you check out the ADA, as well, be aware of why you should hire one. Educate yourself and your business. :) In the long run, despite the costs, its worth it.

Be educated. Be smart. Be accessable!

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